Shipping and Delivery

FREE SHIPPING AND RETURNS ON ALL US ORDERS

When can I expect to receive my Sol Sana package— are there currently processing or shipping delays? We are working closely with FedEx to ensure your Sol Sana can reach you as quickly as possible.

Shipping Time (after you get your shipment notification!)
United States: Standard: 1-5 business days, Express 1-3 business days
Canada: Standard: 2-7 business days

Note: Order processing time takes 1-2 business days.

Tell me about international shipping costs.

  1. U.S. Standard (2-7 business days): Free
  2. U.S. Express (1-2 business days): $20 USD
  3. Canada Standard (2-10 business days): $20.00 USD

PS: Please note, we only offer Express shipping to the U.S.

Where does Sol Sana ship?
Sol Sana currently ships to the 50 states, Puerto Rico and Canada. You may experience longer delivery times when shipping to Hawaii, Alaska, Puerto Rico, and remote areas in Canada.

When will my order ship?
Here’s how it works: you order, we process, then we ship.

Ordering takes a few seconds. Processing takes 1 business days (and orders placed after 2pm ET are processed the next business day). Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!

How long will it take to ship to Alaska, Hawaii, and Puerto Rico?
You might experience a few extra days in shipping timelines. Shipping to these states will take about 7-15 business days.

How can I edit my shipping address?
Please note that once your order is on its way, we are unable to change the shipping address. 

Will I have to sign for my delivery?
All deliveries must be signed for upon delivery and we do not offer an "Authority To Leave" option. 

Do we deliver to PO Boxes or Parcel Lockers?
No, we do not.

Will I have to pay duties and taxes?
All international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities.

Duties and taxes are the responsibility of the customer and we recommend you please check your local customs website for estimated costs.